The knowledge management strategy will describe what the university does and is setting out to achieve, rather than how it is structured to do it. Utilizing realworld case studies and indepth discussions, the book is designed to help the reader develop a strategy for implementing programs to take advantage of the power of knowledge, create systems to make knowledge readily available throughout an organization, and prepare directory systems that provide a source for locating and. In recent years, there have been more and more new and interesting findings in the research field of knowledge management. Maximizing the use of organizational resources becomes fundamental for continuous growth and prosperity. Enter one or more tags separated by comma or enter. Yanko ivanov is highlyskilled management consultant focusing on business analysis, system design, and integration. Users may download andor print one copy of any articles in lse research online to facilitate their private study or for noncommercial research. A knowledge strategy june 2003 debbie blackburn snowy khoza graham tate editor.
Article accepted version refereed original citation. This strategy covered items such as the business drivers, the vision, the current status, and the critical knowledge areas for mars. The value shop is identified as the typical value configuration for knowledge firms. This course will provides an overview of the knowledge cycle by focusing on skills and strategies to better generate, capture, share, and apply knowledge to development programs. Km framework experiential knowledge tacit knowledge knowledge management strategies you cant enter more than 5 tags. Organizations of various kinds such as resourcebased organizations, productbased organizations, as well as knowledge. Knowledge management km has become an important business strategy in an era of accelerated globalization, digitalization, and servitization of products and services. Km focuses on organizing and making available important knowledge, wherever and whenever it is needed. Knowledge management and organisational learning, an. Knowledge management strategy and technology 1st edition. On the one hand, information technology is used pervasively in organizations, and thus qualifies as a natural medium for the flow of knowledge.
Knowledge management is based on the idea that an organisations most valuable resource is the knowledge of its people. Knowledge management has become a new concept and an important aspect for business. Much of the problem with knowledge management today lies in the way the subject has been approached by venknowledge management strategies that create value by leigh p. Organizational information processing during the last two decades, knowledge management has often been associated with computers and information systems. The framework will need to address technology infrastructure, systems application, information access, process and management. Knowledge management is the systematic process and strategy for finding, capturing, organizing, distilling and presenting data, information and knowledge for a specific purpose and to serve a specific organization or community d. What the strategy has to do is to develop these into an actionable plan. Whether youre developing a km strategy or want best practices from organizations with longstanding km programs, apqc gives you access to an array of trusted resources and tools. In the final section, km as a strategic management tool was presented. The need to manage knowledge in organisation is highlighted in section six. Coordinate the knowledge management activities for the fspg consult on the implementation of knowledge management practices act as a nodal point on transverse knowledge management matters in the fspg develop, maintain and administer transverse knowledge databases act as a link between national knowledge management policy and provincial. The paper focuses particularly on the relationship. Knowledge management is an important factor for strategy. Hence the need of knowledge management initiative arises to become solution for such problems, which brings together people, process and technology and helps corporate to achieve its goals and vision.
The introduction of new technology is an indicator of a firms efficiency in the knowledge creation process, resulting from an efficient management. Adbs strategy 2020 1 highlights knowledge solutions as a key driver of change, critical to ensure that adbs lending and nonlending activities have a large and positive development impact on its developing member countries dmcs. Yanko is passionate about developing practical knowledge and information management strategies that help organizations achieve their vision. Venters, will 2010 knowledge management technology inpractice. Strategy this book is dedicated to knowledge managers everywhere. This knowledge management tools and techniques manual is the first release of a description of some of the key knowledge management km methods, tools, technologies, and techniques to be considered for selection within a km implementation initiative, especially in small and mediumsized enterprises.
Knowledge management, innovation and organizational. Knowledge management can be a dif ficult process in terms of. In august 2008, resources from the programme of work and budget pwb 200809 plus. With roughly twothird of the world economy based on services, and the rise of india, philippines, and other nations as global it players, many developing countries have accepted ict as a national mission. Management leadership and support, organizational culture, km strategy, removal of resource constraints, processes and activities, human resource management, organizational infrastructure, performance measurement, training and education, information technology, rewarding and motivation, benchmarking.
Previous research in the uk, in europe and in the usa has shown different understandings of the concept of knowledge management and of the role of technology in implementation strategies. These are likely to be two or three of the levers described in the essence of knowledge management. This is not a new idea organisations have been managing human resources for years. This book applies a stages of growth model for knowledge management technology, where firms develop from the persontotools strategy. Without further ado, heres a list of some of apqcs most popular km assessments, frameworks, and templates. Knowledge management km may be defined simply as doing what is needed to get the most out of knowledge resources. Characteristics of good knowledge management system 1. One of the early knowledge management strategies that knoco was involved with was the km strategy for mars inc, developed in 2004. The goal of this book is to provide a comprehensive overview of knowledge management by examining its objectives, scope, strategy, best practices. Knowledge management strategies and applications intechopen. Download fulltext pdf download fulltext pdf download fulltext pdf the impact of information technology on knowledge management practices. Kmstrat knowledge strategy committee km knowledge management kmc board knowledge management subcommittee lgrc local government resource centre lgnet local government network mdb municipal demarcation board mma municipal managers association mpccs multipurpose community centres nepad new partnership for africas development. The principles and practice of knowledge management by. Knowledge management plan nepal country partnership strategy, 202017 i.
Knowledge management deals with the management of both organisational and personal knowledge. Informationprocessing paradigm of knowledge management growing interest in knowledge management stems from the realization that in the knowledge era, organizational knowledge is a strategic corporate asset that needs to be garnered, retained, updated, disseminated and applied to future organizational problems cf. Technology for knowledge management techchange the. Finally, it is our hope in adopting this approach, that the development bank becomes. Enter your mobile number or email address below and well send you a link to download the free kindle app. Then you can start reading kindle books on your smartphone, tablet, or computer no kindle device required. This book is about making a knowledge management strategy for a chemical lab called buckman laboratories. Download case studies, white papers and guides with insights and ideas for improving knowledge management in your organisation. Local egovernment national knowledge management project. Pdf the impact of information technology on knowledge. For an organization, the organization culture is usually the most influential element in designing an effective km strategy and followup plan for implementation. The aim, benefits and environment for a knowledge management strateg y, attachment 1 2.
Knowledge management that serves the strategic plan the purpose of this document is to formulate a knowledge management strategy framework that directly serves the undp strategic plan 20142017. When implementing a knowledge management initiative the knowledge management strategy is closely linked to the overall business strategy. Key points 46 discussion points 46 references 46 3 knowledge management models. Components of knowledge management the process component include standard processes for knowledgecontribution, content management accepting content, maintaining quality, keeping content current, deleting or archiving content that is obsolete, retrieval, membership on. Strategic knowledge management technology applies the knowledgebased view of the firm, which builds on the resourcebased theory. An important part of this is making the business case. An organizational change prospective article pdf available in journal of enterprise information management 3002. This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management models and methods and. How to make information useful organisations need to manage information well and consistently in order to be responsive to the needs of their customers.
After the analysis, some suggestions have been given for the company and tried to formulate and. The knowledge management strategy kms of a firm is based on the best possible strategic design to create, maintain, transfer and apply organizational. Knowledge management is all about applying knowledge in new, previously overburdened or novel situations. Information from the audit should provide a good indication of leverage points for km. Km is also related to the concept of intellectual capital.
Hp and knowledge management lotus notes and www, common tools electronic sales partner system metaknowledge, searching, browsing, access, archival and navigation connex yellow pages of experts human side and technical side trainers trading post notes reseller info common set of tools and technologies. For personal knowledge, wasko and faraj 2000 suggest that knowledge is a. However, before an organization can undertake a knowledge management initiative, it needs to. From information management to knowledge management.
The crux of the issue is not information, information technology. Knowledge management as an important tool in organisational. Information management underpins the key activities of planning, analysis, action and, above all, learning and development. New research on knowledge management technology intechopen. Much of the problem with knowledge management today lies in the way the subject has been approached by ven knowledge management strategies that create value by leigh p. Knowledge management technology people process figure 1. Knowledge management is an audit of intellectual assets that highlights unique. Article pdf available december 2012 with 2,616 reads.
This book aims to introduce readers to the recent research topics, it is titled new research on knowledge management. The analysis has been done by using several knowledge management theories. In that generous spirit, it delivers essential tools for success. Strategic knowledge management technology igi global. The growing field of knowledge management provides a framework and introduces tools to help practitioners improve knowledge flow and ultimately development outcomes. The future of knowledge management meaning processing.
Pdf the role of technology in knowledge management. Apqc is the leading source for innovative thinking and the latest research in knowledge management km. These innovation management dimensions are set up on the basis of their. Systematic management of people, process and technology knowledge management is a continuous cycle knowledge management is currently seen as a continuous cycle of three processes, namely. Articles and case studies are great resources, but when knowledge managers really want to get down to business, they come to apqc for tools that can help them evaluate their programs, develop new strategies and tactics, or think about km in a new way. This is a knowledge management book covering the theories, frameworks, models, tools, and supporting disciplines that are relevant to both the student and the practitioner. In this work, innovation management is analyzed on the basis of the following dimensions table 2. A social constructionist analysis of the introduction and use of knowledge management systems. Knowledge management strategies authorstream presentation. The draft process for the development of a knowledge management strategy, attachment 2 which will also be discussed by the knowledge management strategy advisory group, attachment 3 3. Such a knowledge strategy involves the identification of knowledge gaps and surpluses and then, through the implementation of a knowledge management strategy, these gaps and surpluses are managed to enhance organisational performance. This book approaches information management from two key. Download fulltext pdf knowledge management strategy. Knowledge management as an important tool in organisational management.
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